CPFLRIS · Banking institution
2026Banking · Investment · Wealth
A customer journey concept for a banking institution’s CPF Lifetime Retirement Investment Scheme, delivered to the CPF Board on a tight timeline.
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Case studies from banking, wealth and consumer products.
Six projects spanning research, journey design and delivery — from AI advisory to data analytics platforms.
Ask Nova · HSBC
2024Banking · Generative AI · Chatbot · Investment
AI-driven advisory for banking and investment, developed in close partnership with business and engineering teams.
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Wealth Management Experience · HSBC
2023Banking · Trading · Investment · KYC
Product design across wealth management, trading and KYC experiences for web and mobile.
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Boost Bank
2023Fintech · Payment · Onboarding · Savings
Shaping digital banking journeys spanning onboarding, landing, payments and savings
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Aaqua App
2022Social media · Live-stream
End-to-end design of a live-streaming product, from research and problem definition to production delivery.
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Databox · Standard Chartered
2019Data visualisation · Dashboard · Banking
An end-to-end redesign of a data analytics platform for the bank’s middle office.
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